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Office Staff

Upload: October 25, 2015

Our friendly and informative office staff is here to help make your experience as pleasant as possible.

Marie Celotto, Practice Administrator

Marie's extensive knowledge and expertise in the medical field will be able to provide you with the necessary information you may need to provide you with any insurance or financing questions you may have. She also consults with our cosmetic patients to coordinate surgery and to assist with financial needs. Marie coordinates all patient's relation functions, business operations, public relations and sales and marketing efforts.

 

Her goal is to ensure that your experience at our practice is a positive one.

Lisa Macdonald, Coordinator

Lisa is one of the first faces to welcome you when you arrive at Mao Facial Plastic Surgery. Lisa will coordinate all the necessary arrangements for your reconstruction surgery. From scheduling a date to finding the right facility that works best for you, she is here to ensure that you have exceptional care.

 

She's the friendly voice you will hear on the other end when calling Dr. Mao's office.

Jackie Naser, LPN

Jackie has a wide variety of patient duties including incisional and drain care, medication renewals, laboratory and pathology reports. She is also the insurance coordinator for all of our Breast Reduction pre approvals. Most of her time is spent with preoperative/postoperative patients. Jackie primarily works with Dr. Restifo and Dr. Mao assisting with patient care.

 

Her genuine compassion and sunny disposition provide an atmosphere of comfort to our patients.

WHAT OUR PATIENTS ARE SAYING

Dr. Mao's skill speaks for itself. Checking through his gallery is all the evidence you need. This does not, however show the kindness, gentleness and enthusiasm of this most competent surgeon. I got exactly what I had hoped for; a more youthful look without any evidence of having "work." Dr. Mao was available from start. . . 

I wanted to thank everyone especially Dr. Johnny Mao for the wonderful treatment I received. I had a surgical procedure done to remove a basal cell cancer on my cheek area. Dr Mao and the entire staff were fantastic. The admission process, the surgery and the results, again, fantastic. I can't say enough about everyone. . .

My experience with Dr. Mao has been nothing but pleasant. My first appointment I meet with him and talked about my options and took pictures. He had done morphed photos to show me what my nose could potentially look like. He was very personable he made sure that I was comfortable during appointments and gave. . .

I will always be grateful to you for your thoughtfulness and consideration, also the wonderful work you have done on my face. Your wonderful bedside manner and keeping in touch with me is comparable to none. Your staff is excellent and your work as a family. You made me comfortable the minute I met you. . .

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